FAQsWhat credit cards do you accept? You can use your Visa and Mastercard or Discover directly through our website. You can also use American Express and Paypal via our Paypal IPN. Just select Paypal IPN during the checkout process. You will be taken to our Paypal checkout page where you can choose to use a credit card or your own Paypal account. What can I do if my seed keeps getting moldy? -Try a different seed. Any seed still in it's hull will last longer then a seed without a hull. -Monitor your feeders and put out only enough seed to last for a day or two. -Cover your feeder. We have a number of domes and squirrel baffles that can offer a bit of protection from the weather -Try a quality hopper feeder with a mesh bottom. The mesh offers better drainage and can help seed to last longer. -Try Feeder Fresh. It is a non-toxic silica based product that traps moisture. Add a little to your feeder and it will act as a moisture trap and seed preservative. -Consider buying an All Weather Feeder. The AWF holds 4-6 quarts of seed and does a fantastic job of keeping the seed dry. What can I do if birds are not coming to my feeders? -Make sure your feeder is clean. Give your feeder a good scrubbing then put it back out with a smaller amount of seed. Don't fill it completely until you know that the birds are consistently feeding. -Try a different kind of seed or mix. -Move the feeder to a different spot. Once the birds are feeding, you can move the feeder back to where you want it. -Are hawks driving the birds away? If so, bring the feeder inside for a week. Hopefully the hawks will move to a new location and you can begin feeding the birds again. -Sprinkle a few handfuls of seed on the ground under the feeder. -Is there a feeder nearby that the birds are using? If so, bring that feeder in and put the new one in it's place. You can put the old feeder back out once the birds are used to the new one. -Try putting sunflower chips in your new feeder. It is a very desirable food and can sometimes draw birds into a feeder. How can I keep big birds from taking over my feeder? -Try a nyjer/thistle feeder. The larger birds don't like it. -Try a feeder that the larger birds just can't use. We do have several here that can help. Some of the choices are: Squirrel Buster Plus, Countryside Culture Jay Resistant Feeder, Droll Yankee X-1 Dome, Aspects Vista Dome or a caged feeder. -Try suet or seed cakes in an upside-down feeder. I have a big mess under my feeders and I worry that it might draw in rats. Is there anything I can do? -Use a seed catcher under your feeder. We have several sizes and styles in stock. -Put only one type of seed in your feeder. This will limit the seed the birds kick out as they "mine" for their favorite foods. -Try using our Patio Mix or Sunflower Chips. These offer less mess and there is nothing that will sprout. -Put a square of landscaping cloth under your feeders. You can have several available so that a clean one goes down as you pull a dirty one up for cleaning. -Move your feeders around so that the mess does not build up in any one spot. How do I keep squirrels from taking over my feeders? -Are you using a seed mix? Check to see if the birds are kicking out a certain seed as they hunt for their favorite. If they are, try a higher quality mix or switch to a single seed such as sunflower chips. -Install a squirrel baffle. We have several that mount over or under your feeder. -Put out a squirrel feeder. They may visit the bird feeders less often if they have their own. -Put out a squirrel resistant feeder. We have a few but the best are the Squirrel Buster Plus and Squirrel Buster Classic. -Switch to a suet that does not contain seeds. Squirrels do not like plain suet. You can also try hot pepper suet. The squirrels feel the heat while the birds don't. -Try mixing Squirrel Away (a hot pepper product) with your seed. Or, try sprinkling Shake Away Fox Urine around your feeders. -Hang your feeder on a wire stretched between two posts or trees. You can run the wire through a few empty plastic bottles as they will work as squirrel baffles. How do I keep raccoons from breaking my feeders and eating all the seed? -Bring in your feeders at night. -Install a raccoon baffle. -Put your feeders on locking chains. This will at least prevent the raccoons from carrying them off. -Spread Shake Away Coyote Urine under your feeders. -Hang your feeders on a wire stretched between two trees or posts. Use a few plastic bottles as baffles by running the wire through them. -I have a couple Wingspan cast-iron feeders that will hold up to an angry raccoon. They will still get the seed but they won't break the feeder. -Try a Scarecrow motion-activated sprinkler. -Try hot pepper suet or Squirrel Away. -Try using Nite Guard solar powered predator control lights. -Put out hot pepper pieces covered in peanut butter or bread soaked in Tabasco and honey. These may drive the raccoons away after a few evenings. I would like to add a bird bath to my yard. Is there anything special I should consider? -The birds will need a place to land so a dry edge or border is good. -Gently sloping sides will allow the birds to wade into the water. -Shallow is better. The birds will prefer a maximum water depth of around 1 to 3 inches. -A rough texture is preferred. -You can add stones and gravel to make up for a slippery surface. -A bigger bath will allow more birds to bathe at the same time. -Birds are attracted to the sound of moving water. Consider adding a mister or dripper to your bird bath. -Consider placing baths in several locations in order to attract a variety of birds. o A shady area with small trees can attract birds such as warblers and wrens. o Placing your bath at ground level can attract Juncos and other bold birds. o Install a bath within 10 feet of a brush pile or shrubs. This will work well for birds who require nearby shelter. -Are there a lot of cats in your neighborhood? If so, place your bird bath so that it has a 10 foot "safe zone" around all sides. Make sure this area is clear of large plantings that may give cats a place to hide and ambush the birds. -Come up with a cold weather plan. Birds really need a reliable winter water source. You can either bring the bath inside at night or buy a heating unit. -Spray out your bath every couple of days and refill with clean water. -It is a good idea to place a bath near, but not under, a feeder. What can I do to be sure I am providing a safe and healthy feeding environment? Some of our favorite bird species are common visitors at our bird feeders. These feeding stations may be an important factor in their well-being during some part of their life cycle. However, poorly maintained feeding stations may contribute to the occurrence of infectious disease and mortality. When you feed the birds, take the following steps to provide a safe and healthy feeding environment. 1. Provide multiple feeding stations in different areas of your yard to disperse bird activity. Crowding at the feeder - which is a more common occurrence in winter months -- can cause stress, which may make birds more vulnerable to disease. 2. Dry rake or use other methods to keep the area around your feeder clean. 3. Provide seeds from a feeder rather than broadcasting/scattering seed on the ground. 4. If possible, move your feeding stations periodically, so there will be less concentration of bird droppings. 5. Always wash your hands after filling or cleaning your feeders. 6. Place bird feeders in locations that do not provide hiding places for cats and other predators to wait to ambush the feeder. Birdfeeders should be placed at least 10' to 12' from low shrubs or bushes that provide cover. 7. Keep feeders clean - Clean and disinfect feeders regularly. If you find a dead bird near the feeder that has not been killed by a predator, disinfect the feeders with a solution of one part liquid chlorine household bleach in nine parts of tepid water (a 10% solution) to disinfect. Make enough solution to immerse an empty feeder completely for two to three minutes. Allow to air dry. Once or twice a month should do, but weekly cleaning may be needed if you notice sick birds at your feeders. 8. Use a good blend of birdseed. Keep seed clean and dry and watch that it doesn't get moldy in the feeder. Offer only fresh seed. Discard food that smells musty, is wet, looks moldy or has fungus growing on it. Disinfect any storage container that may have held spoiled food as well as the scoop used to fill feeders. 9. Don't wait to act until you see sick or dead birds. With good prevention, you'll feed birds in the safest way. 10. Encourage your neighbors who feed birds to follow the same precautions. Birds normally move among feeders and can spread diseases as they go. The safest birdfeeders will be those in communities where neighbors cooperate with equal concern for the health of the birds. The complete picture of bird health in our backyards has rarely been examined. A 1992 study conducted by the Cornell Laboratory of Ornithology concluded that 51% of bird deaths were caused by window strikes. Predation, predominately by household cats, caused 36% of bird deaths. Disease caused only 11% of bird deaths in our backyards. In a 1997 study conducted by the American Birding Association, cats were found to be a significant source of mortality among birds that come to feeders. It has been estimated that a single domestic household cat can kill more than 100 birds and small mammals each year. |
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